We'll Help With All Your Smartphone & Tablet Needs

New phone setups, email issues, MFA, data migration & troubleshooting

Dear IT User,

As smartphones and tablets become an essential part of our daily lives, it is vital to have reliable tech support to ensure that these devices operate smoothly. Whether you're encountering performance issues, software glitches, or hardware problems, expert assistance can help resolve these issues quickly and effectively. At Kapiti.IT, we provide fast and reliable solutions for your mobile and tablet devices.

Our team is well-versed in troubleshooting common issues and providing guidance for setup, maintenance, and optimisation. We also specialise in supporting both Android, iOS and Windows devices, ensuring that our clients receive the best possible assistance, irrespective of their device type. Whether it's Apple, Samsung, Blackberry, OPPO, Lenovo, Google, Amazon or any other leading brand, we are here to provide you with top-notch support services.

Further we can assist with a range of application issues such as data migration from one device to another, backing up data to the cloud, assistance with work or personal email, third party apps such as Microsoft Teams, Office, Dropbox, Onedrive and more.

Integration with printing and scanning, plus one click printing such as Apple Airprint, services such as Airdrop, casting to your TV, VPN setup and usage, and cyber security and antivirus are other smartphone requests we commonly assist with. 

Don't let device issues compromise your productivity and daily routines. Seek professional assistance from Kapiti.IT and experience the difference today! Forget paying $180 an hour elsewhere!

Want to get help & guidance?

Call us today and book in an onsite callout. 

Common Smartphone & Tablet Tasks

Below are some common smartphone IT related tasks we do for our clients to give you an idea on what we can do/help you with too.

Setup work email or MFA on a new phone
Setup home printers on new tablet
Airprint issues on supported printer or scanner
Assistance with MS Authenticator or Duo
Assistance with Google Authenticator
General troubleshooting on Android or iOS
MDM enrollment for work devices
Assistance with third party Microsoft apps
Assistance with moving data from old to new device
Assistance with backing up photos to cloud
Integration with home network NAS
Assistance with certification of faulty equipment
Assistance connecting to wireless
VPN installation and configuration
Performance issues and freeing up ram
Triaging slowness and device issues
Firmware upgrades to iOS and Android
Warranty assistance if required
Fixing app crashes
Security and best practices for staying safe.

Smartphone & Tablet Support
Near Me Pricing



Per Hour Incl. GST

Book in real time online
Training and guidance
Install and configure
No job too big or small

Minimum of 1 hour, then 15min increments.




Per Hour + GST

Senior engineers for business tasks
Faster response times
Assistance with all print/scan tasks
No job too big or small

Minimum of 1 hour, then 15min increments.

+Travel Fee of $0-$65 depending on location from Paraparaumu (See rate card)

How much does a Kapiti Smartphone Tech cost?

We charge $95 per hour with a minimum of 1 hour and then in 15 minute increments. Please note a travel fee applies to some addresses to be sure to checkout our rate card for accurate pricing. 

Most smartphone and tablet jobs take 1-2 hours. 

Can you fix damaged phones or tablets?

No we cannot fix dropped, water damaged or broken devices. We recommend seeking your manufacturers process for fixing such devices. If it's under warranty, approach the place you bought it from for help. Some 3rd party support services exist in Wellington such as Service Plus and OOBE (Apple Authorised Repairers). 

For smart phones checkout FoneBits, Device Repair Guy or CellCity. 

Unfortunately we are unsure who the authorised repairers are in Kapiti (if any). 

What smartphone does Kapiti IT recommend we buy next?

Everyone has their own opinion on what's best however we personally think there's a lot of value outside Samsung vs Apple which is the two major players in New Zealand. Take the OPPO Find X5 Pro for example - a much better phone than the Samsung S23 but we rarely see clients using this. Further for tablets, there's many other reputable brands that perform just as well as iPhone and Samsung Galaxy tab such as Lenovo, Amazon etc. 

Personally for tablets we like the iPad!


Your IT services provider here on the Kāpiti Coast, offering fast response on site IT support and projects for residential and small businesses. No job is too big or small. We come to you, book in real time and secure your spot.

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