027 959 5000
We Install, Configure & Fix Printer & Scanner IT Issues In Kapiti.
Whether it's a $40 USB printer, or something larger such as an inkjet, ink tank or mono printer that you want to connect via wireless, Wi-Fi direct or via a print server at home or the office, we'll help with your printer config.
Further getting your printer printing is one thing, getting it to scan using the feeder or flat deck can be just as problematic - our years of experience will have you scanning in no time at all via computer, mac or tablet.
If you're in the market for a new printer, scanner or multi-function device, we can supply and install a range of brands including Canon, Epson, Xerox, Brother, Sharp, Fujifilm and HP.
Our techs carry a range of printer accessories such as USB-A to USB-B printer cables, power supplies and cleaning tools to get your printer working again quickly.
Get in touch today and see how we can help with your printer or scanner.
Why use Kāpiti IT?
Kapiti Printing Services
Best IT Experience.
Personal service
We know your tech inside out. We don't franchise or churn through staff. Your tech will know you by name and will be someone you can rely on.
On demand help
Whether somethings not working as it should or an emergency, or you'd like to do a big project, we'll be there to assist you every time.
Sociable techs
Yes we're techy, but we can hold a conversation in simple terms, not technical jargon that's impossible to decipher, that's a promise.
All your devices
We don't just look at your primary device, we're able to take care of your phone, tablet, smart TV and other technology such as smart home.
Dear Printer Owner,
Installing and configuring a new printer, scanner or multi-function device can often seem like an impossible task but rather than pull your hair out trying to get it sorted, why not call us and we'll sort it out, including full training on how to use your device!
There are dozens of different brands out there and unless you've got an Apple device, installing it can be tricky and time consuming. You'll need the local driver installed, plus you'll need to put the device on your home wireless network unless it comes with Airplay or Wi-Fi Direct which makes the process a little more streamlined.
The issue most our our clients face is when they are running Windows S mode on their laptop or tablet. Great for security, bad for when you need a print driver or app that isn't in the Microsoft store.
We've worked with nearly all major printer and scanner manufacturers including Epson, Brother, HP, Fujifilm, Sharp and Canon, so know our way around the configuration and process for getting them installed.
Further we can look at your personal situation and make a recommendation on the best setup. If your friends and family need to print, it makes little sense to have a USB setup, while if you want your scans to end up directly in Xero, you'd likely want a network solution.
Most printers and scanners can be setup in under an hour, and with the help of the manufacturer, nearly all printers can be fixed or the issue identified fast if issues arise such as needing a new toner, drum or replacement power supply.
Finally, if you're in the market for a new printer, scanner or multi-function device, speak to one of the team about the best option for you. Cheap and cheerful is good, but nearly always a challenge to install so factor this in when choosing one to buy.
Get in touch for a chat about your printing needs.
Common Kapiti Printer Tasks
Frequently Asked Printer Questions
What type of printer should I buy in 2025?
We believe the best value for money is an ink tank printer due to cheap ink costs. Cheaper printers come with expensive cartridges or mono drums that cost $100-$200 each time they need replacing. Ink tank printers are more expensive initially but are very cheap to run and top-up - with some users getting over 2,000 pages from one tank of ink.
Ink tank printers start at around $400 - please speak to us about supplying and installing one.
Why is my printer not printing anything?
Check the following:
- Ensure the printer is turned on and properly connected (via cable or wireless).
- Verify the paper tray is not empty and no paper jams are present.
- Check if the printer is set as the default printer in the system's settings.
- Ensure that the printer’s drivers are up-to-date.
- Look for any error messages on the printer display panel or the computer.
How do I scan a document from my printer to my Windows computer?
Follow these steps:
- Place the document on the scanner glass or in the document feeder.
- Open the Windows Scan app by searching for "Scan" in the Start menu.
- Select your printer from the list of available scanners.
- Adjust the scan settings, such as file type and resolution.
- Click Preview to check the scan, then select Scan to complete the process.
- Save the scanned document to your preferred location.
How do I find the location of my scanned documents in Windows?
By default, most scanning software saves files to the Pictures folder under Scans.
You can also specify the save location before scanning by clicking Browse or adjusting the software settings.
To find a scan later, search for the file name or open Windows Scan and check the recent scan history.
Contact Us
Get in touch.
We'd love to discuss with you over the phone, but sometimes you may want to ask for help or guidance over email. Please complete the form and one of our team will reply within 1 working day.
For faster response, please call - if we're out on a job or unavailable please leave a detailed message. We will call you back ASAP.
OUR EMAIL:
support@kapiti.it
OUR PHONE:
027 959 5000
KĀPITI.IT
Your IT services provider here on the Kāpiti Coast, offering fast response on site IT support and projects for residential and small businesses. No job is too big or small. We come to you, book in real time and secure your spot.
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