We Install, Configure & Fix Printer & Scanner IT Issues

USB, Wireless, Wi-Fi Direct & Print Server. You Name It, We're Across It

Dear IT User,

Installing and configuring a new printer, scanner or multi-function device can often seem like an impossible task but rather than pull your hair out trying to get it sorted, why not call us and we'll sort it out, including full training on how to use your device!

There are dozens of different brands out there and unless you've got an Apple device, installing it can be tricky and time consuming. You'll need the local driver installed, plus you'll need to put the device on your home wireless network unless it comes with Airplay or WiFi Direct which makes the process a little more streamlined.

The issue most our our clients face is when they are running Windows S mode on their laptop or tablet. Great for security, bad for when you need a print driver or app that isn't in the Microsoft store. 

We've worked with nearly all major printer and scanner manufacturers including Epson, Brother, HP, Fujitsu and Canon, so know our way around the configuration and process for getting them installed.

Further we can look at your personal situation and make a recommendation on the best setup. If your friends and family need to print, it makes little sense to have a USB setup, while if you want your scans to end up directly in Xero, you'd likely want a network solution.

Most printers and scanners can be setup in under an hour, and with the help of the manufacturer, nearly all printers can be fixed or the issue identified fast if issues arise such as needing a new toner, drum or replacement power supply.

Finally, if you're in the market for a new printer, scanner or multi-function device, speak to one of the team about the best option for you. Cheap and cheerful is good, but nearly always a challenge to install so factor this in when choosing one to buy.

Want to get help & guidance?

Call us today and book in an onsite callout. 

Common Printer & Scanner Tasks

Below are some common printing and scanning IT related tasks we do for our clients to give you an idea on what we can do/help you with too.

Install printer on wireless network
Install printer on USB cable connection
Install printer on print server
Install printer on static or fixed IP address
Setup printer MAC reservation address
Install printer and scanner wi-fi direct
Install and setup drivers on Windows devices
Install scanner software on Windows machine
Configure printer settings
Setup presets and custom print settings
Setup automatic printing/scanning services
Replacing faulty printer or scanner
Diagnosing and resolving printer queue issues
Diagnosing printer hardware faults
Replacing hardware faulty components
Assistance with manufacturer support desk
Assistance with printer jamming
Recommending replacement printer options
Install and configure business grade printers
Support and triage for business grade MFDs.

Printer IT Support Near Me Pricing

Residential

$115

Per Hour Incl. GST

Book in real time online
Training and guidance
Install and configure
No job too big or small

Minimum of 1 hour, then 15min increments.

Popular

Business

$125

Per Hour + GST

Senior engineers for business tasks
Faster response times
Assistance with all print/scan tasks
No job too big or small

Minimum of 1 hour, then 15min increments.

+Travel Fee of $0-$65 depending on location from Paraparaumu (See rate card)

KĀPITI.IT

Your IT services provider here on the Kāpiti Coast, offering fast response on site IT support and projects for residential and small businesses. No job is too big or small. We come to you, book in real time and secure your spot.

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