Dear IT User,
Installing and configuring a new printer, scanner or multi-function device can often seem like an impossible task but rather than pull your hair out trying to get it sorted, why not call us and we'll sort it out, including full training on how to use your device!
There are dozens of different brands out there and unless you've got an Apple device, installing it can be tricky and time consuming. You'll need the local driver installed, plus you'll need to put the device on your home wireless network unless it comes with Airplay or WiFi Direct which makes the process a little more streamlined.
The issue most our our clients face is when they are running Windows S mode on their laptop or tablet. Great for security, bad for when you need a print driver or app that isn't in the Microsoft store.
We've worked with nearly all major printer and scanner manufacturers including Epson, Brother, HP, Fujitsu and Canon, so know our way around the configuration and process for getting them installed.
Further we can look at your personal situation and make a recommendation on the best setup. If your friends and family need to print, it makes little sense to have a USB setup, while if you want your scans to end up directly in Xero, you'd likely want a network solution.
Most printers and scanners can be setup in under an hour, and with the help of the manufacturer, nearly all printers can be fixed or the issue identified fast if issues arise such as needing a new toner, drum or replacement power supply.
Finally, if you're in the market for a new printer, scanner or multi-function device, speak to one of the team about the best option for you. Cheap and cheerful is good, but nearly always a challenge to install so factor this in when choosing one to buy.
Below are some common printing and scanning IT related tasks we do for our clients to give you an idea on what we can do/help you with too.
Your IT services provider here on the Kāpiti Coast, offering fast response on site IT support and projects for residential and small businesses. No job is too big or small. We come to you, book in real time and secure your spot.