If You Have An Emergency IT Issue We Can Get On Site Fast!

We'll Get There As Quickly As Possible, At Industry Leading Rates

We've all been there, late night IT dramas with an important assignment or business task due at 9am the following morning. Maybe you've got guests at an Airbnb who are complaining about the wireless and you don't want to let them down, or maybe you have an infrastructure emergency at work, or at a client site that needs attending to instantly, even if it's just plugging in a console cable...!

Kapiti.IT offers emergency callout services throughout the Kapiti Coast from Porirua to Levin and everywhere in between. Our rates are inline with what other companies charge for business hours support, but available 24/7. We'll get to you as soon as possible.

To book an emergency callout we recommend calling us, but we also offer an online booking service which is monitored regularly until 10pm. After this time, call is definitely recommended to avoid disappointment. We're usually online by 8am too.

We use more senior engineers for our business emergency callouts which is why our rates are slightly more expensive for businesses. If you're a home business then feel free to use our residential pricing however for business and commercial properties please choose business pricing as tasks/site access are often more complex.

If it's an emergency, please call us now!

Same day guarantee from Paekakariki to Otaki.


Simple pricing without hidden fees or charges.

Best Value



Per hour. Minimum 1 hour.

Fast response
Guaranteed same day
Expert IT engineer
Includes local travel.

+Long distance surcharge outside Kāpiti Coast.

Business (+GST)


Per hour. Minimum 1 hour

Fastest response
Guaranteed same day
Senior engineers
Includes local travel.

+Long distance surcharge outside Kāpiti Coast.

Common Emergency IT Tasks

Below are some common emergency IT related tasks we do for our clients to give you an idea on what we can do/help you with too.

Scoping new sites/offices you're bringing on board
Networking, firewall, switches, patch panel work
Assistance with comms rack, server rooms etc
Assistance with emergency business IT issues
Assistance with UPS failures, ISP issues
Confirming power outages, network issues at site
Working with your IT team doing on ground tasks as and when required, you name it, we can follow it
Assistance with printers, fax and scanning
Training on using the computer and software
Assistance with work VPN access issues
Connecting console cable to switch for remote configuration, access and restoring firewalls/switches
Calling your ISP on your behalf to sort internet issues
Installing remote management software/agents
Wireless coverage issues, detection and testing
Assistance with smart technology
Assistance with audio, visual meeting room issues
Assistance with mobile devices, iOS and Android
Setting up new technology such as TVs, iPads etc
Installing new wireless router, access points
Project managing electricians, cabling teams to setup new offices and workplaces for remote sites.


Your IT services provider here on the Kapiti Coast, offering fast response on site IT support and projects for residential and small businesses. No job is too big or small. We come to you, book in real time and secure your spot.

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