Dear Business Owner:
Whether you're a soletrader, a small, medium or large business, looking for a trusted and reliable business IT specialist, Kapiti.IT may be the right fit for your needs.
We offer a range of business services to suit every client. Whether you need us once a day or once a month, we'll get to know your business, infrastructure and IT needs so that we are able to assist every time you call or need us on site.
Our services can be as simple or as complex as you like. From on site assistance, to troubleshooting devices, to helping with Internet or wireless issues, or handling your entire IT tech, we can help!
Before choosing a large MSP or a nationwide tech company, you need to decide if that's the right way to go. Do you want peace of mind knowing the same person is going to come each time, someone who knows your business inside out? If you use some of the "bigger" tech nerds, you'll probably get a different tech, with different views, attitudes and experiences every time you request help. For most, that's annoying and more time consuming, than paying a little bit extra for the same guaranteed service, every time!
Here at Kapiti.IT we ensure the same tech attends each time, so you can really get to know your IT support person. Further, our state of the art mobile app ensures we are accurately logging every job, update and site specific setup so next time we're there, we can recall exactly what was discussed last time.
Finally, we're available 24/7, whether you need emergency help for a late night meeting, your guests wireless has gone down in the middle of the night, or you're planning for a big event, we'll be there.
Below are some common business IT related tasks we do for our clients to give you an idea on what we can do/help you with too.
Per Hour + GST
Minimum of 1 hour, then 15min increments.
We offer a wide range of business IT services, we would recommend getting in touch for a chat if there's a project or requirement you have in mind.
It's well known that fast wireless helps business and your guests expect it. We install industry leading routers, access points, switches and the billing system for free access or selling vouchers. Plus we can support you and your clients.
Overnight patching of servers, rebooting devices or management of critical patches or updates, we can ensure you're ready for the next work day without worrying about installing updates and wasting time.
When you're away or on holiday and your staff have a problem with their tech, let them call us and we'll get it sorted fast so they can focus on what matters most, your clients. Literally any industry we can assist with. Full management of devices, remote support and ofcourse on site too!
Our team are well versed in many business applications including Office 365, AutoCAD, Adobe, Shopify, WordPress and a wide range of other tech your business might be using. Let us talk to vendors or help with basic tasks to save you time and money.
If you're buying a business or onboarding a new client to an existing one, you may need to know the lay of the land in terms of network points, cabinet location, Internet termination location and roof space for running new cables, we offer a full site scope.
Tired of dealing with your ISP and the lines company due to an Internet issue that isn't your fault? Our techs can get this sorted on your behalf. Not getting support you need from a vendor for an app? Maybe we can help you.
From installing NAS, to cloud storage to managing your data servers, from on site or in the datacenter or cabinet at your property, we can assist. Day time, overnight or on demand emergency support is available.
Whatever your project or task let us help or manage the process. Are you refurbishing a new office, wanting to install new technology or equipment and need to ensure it's going to work, we'll help you.
Your IT services provider here on the Kapiti Coast, offering fast response on site IT support and projects for residential and small businesses. No job is too big or small. We come to you, book in real time and secure your spot.