027 959 5000
#1 Kapiti Business IT Services For Small & Medium Businesses.
Your small to medium business needs a trusted and reliable IT service provider that knows what they're doing. Equally you don't want to pay $400 an hour for that support.
Our business IT services offer same or next day service either remotely or on site with simple pricing. There's no hidden callouts or vehicle charges and we only charge you for time and materials.
Whether you want adhoc or a monthly support agreement, our IT team is ready to manage your IT hardware, software and security.
Why use Kāpiti IT?
Kapiti Business IT Services
Best IT Experience.
Personal service
We know your tech inside out. We don't franchise or churn through staff. Your tech will know you by name and will be someone you can rely on.
On demand help
Whether somethings not working as it should or an emergency, or you'd like to do a big project, we'll be there to assist you every time.
Sociable techs
Yes we're techy, but we can hold a conversation in simple terms, not technical jargon that's impossible to decipher, that's a promise.
All your devices
We don't just look at your primary device, we're able to take care of your phone, tablet, smart TV and other technology such as smart home.
Dear Business Owner,
Whether you're a soletrader, a small, medium or large business and looking for a trusted reliable business IT specialist, Kapiti.IT may be the right fit for your needs.
We offer a range of business services to suit every client. Whether you need us once a day or once a month, we'll get to know your business, infrastructure and IT needs so that we are able to assist every time you call or need us on site.
Our services can be as simple or as complex as you like. From on site assistance, remote support, to troubleshooting devices, to helping with Internet or wireless issues, or handling your entire IT infrastructure, we can help!
Before choosing a large MSP or a nationwide tech company, you need to decide if that's the right way to go. You will be paying upwards of $300-$400 per hour and often have a wide range of different on site techs.
If you want peace of mind knowing the same person is going to come each time, someone who knows your business inside out, not the intern then a smaller local company might be a better approach.
Here at Kapiti.IT we ensure the same tech attends each time, so you can really get to know your IT support person. Further, our state of the art mobile app ensures we are accurately logging every job, update and site specific details such as apps, vendor details, so next time we're there, we can recall exactly what was done prior.
Finally, we're available 24/7, whether you need emergency help for a late night meeting, your guests wireless has gone down in the middle of the night, or you're planning for a big event, we'll be there.
Business IT Services We Offer
We are more than capable with all IT services, but these are our common tasks.
Computer Support
From booting issues to faulty components, we'll get your computers back up and running or if under warranty, work with the vendor to replace and reimage them.
OS Imaging
Want all staff to have the same apps, settings and access? We can create an image and deploy this to all your computers for simple support and maintenance.
Microsoft 365
Support, provisioning and management of your 365 services such as email, Onedrive, word, excel and other Microsoft products such as MS Teams.
Cyber Security
From end user device antivirus to endpoint security with MS Defender or Huntress, we can ensure your business is secure from malware, viruses and attacks.
Application Support
Level 1 troubleshooting and escalation for popular apps such as Office, Adobe, Xero, AutoCAD, POS systems and any other business specific app you might use.
Cloud Services
Setup and support for cloud services such as Azure, AWS and other cloud storage solutions such as Onedrive, Wasabi, Google Drive, Dropbox and Box.
Office Networking
From upgrading routers, firewalls, switches, access points and cabling, to network configuration, vlan tagging and new device IP setup, we do it all.
Print / Scan
Support and configuration for all your printing and scanning needs as well as escalation with your printer vendor such as Fujifilm, Epsom, Canon or any other brand you use.
Remote Support
Assistance with minor tickets such as password resets, stuck sessions, computer issues that don't require on site visits.
Fleet Upgrades
Upgrading hardware such as RAM or SSD, to setting up new laptops, computers, tablets and configuration of these. Also resale of old devices.
Websites & DNS
We can manage your website with our NZ hosting, or simply keep it updated and secure. Plus we can manage all your DNS entries via our platform.
Patching & Updates
Keep your devices up to date and secure with a monthly patching schedule. We will update all devices and identify any issues if needed.
Wireless & Internet
Get the best wireless for your business including guest hotspots, internet security and assistance if your Internet goes down.
Procurement
From new computers, software licensing, peripherals, telephony and other IT hardware, we can supply and install it.
Servers & VMs
Whether you have on site servers or cloud instances with Azure, AWS or other platforms, we can support these for you.
Telephony & Mobile
From VOIP phones to mobile device support, we provide a range of telephony services for your business employees and contractors.
*one price does not fit all businesses so please contact us for a no obligation quote.
Common Kapiti Business IT Services
Frequently Asked Business IT Questions
What does a typical business IT client look like?
We have two types, those that need us for adhoc support for business systems, infrastructure or devices. This might be a small soletrader or company with a few employees. You may have an enterprise network setup such as a few Ubiquiti access points, switch and router with devices you manage yourself. You will pay an hourly time and materials fee for all business support we do for you. New hardware can be bought by you and installed by us, or we can supply and install. We may not have direct access to your infrastructure and monitoring is not an option.
Larger clients with many employees may want to become a managed support customer where we look after your entire infrastructure and devices including maintenance, security and end user support. We can monitor your infrastructure and are alerted to issues often before you know about them yourself. Our techs can perform remote support and are available at short notice for emergencies. The difference here being you pay a fixed fee monthly for all inclusive.
What services do you offer Kapiti businesses?
We provide a comprehensive range of IT support services for businesses, including network setup and maintenance, server management, data backup solutions, cybersecurity, cloud services, and software troubleshooting. We also offer proactive monitoring and remote support to ensure your business stays operational. IT and technology is constantly evolving and you want to be at the forefront of those changes, not behind as that's when security can be compromised.
What Kapiti areas do you cover for on-site IT support?
We offer on-site IT support across the Kapiti Coast and nearby areas, including Raumati, Paraparaumu, Waikanae, Peka Peka, Te Horo, Otaki, Manakau, Ohau and Levin. We also provide remote support, so you can get assistance wherever you are. By appointment we visit Porirua and Wellington.
Can you help with cloud migration for my business?
Absolutely! We specialise in cloud migration and can assist with moving your business data and services to the cloud or to a new server on premise, ensuring a smooth transition with minimal disruption to your operations. We also offer email migrations from traditional Exchange servers to Microsoft 365, Google Workspace and/or private email.
Do you offer customised IT support plans for businesses?
Yes, we understand that every business has unique needs. We offer tailored IT support plans that are designed to meet the specific requirements of your business, whether you need occasional support or ongoing IT management. There is not a one size fits all plan so we'll work with you to see what's required, whether a one off project, ongoing support agreement or complete managed service.
I need urgent 24/7 business IT support, can you help?
Yes we can. Our 24/7 and after hours rates are double our standard business callout rates. This applies from 8pm to 8am and on public holidays. Please see our rate card for accurate pricing.
What is your business remote hands support?
This is a service for other MSPs or businesses based in other parts of New Zealand or around the world that have employees or clients in Kapiti Coast that need on the ground IT support or tasks completed. Rather than flying one of your IT team down here and pay for travel, hotels etc, you can engage us to attend the site, complete any tasks or steps you like and we'll operate as if we're a part of your extended team.
We go one step further offering a partner support solution where we'll show up in plain clothes, unbranded vehicle and operate white label as if we work for your company. For more information please get in touch.
Contact Us
Get in touch.
We'd love to discuss with you over the phone, but sometimes you may want to ask for help or guidance over email. Please complete the form and one of our team will reply within 1 working day.
For faster response, please call - if we're out on a job or unavailable please leave a detailed message. We will call you back ASAP.
OUR EMAIL:
support@kapiti.it
OUR PHONE:
027 959 5000
Kapiti.IT is a local IT business tech.
KĀPITI.IT
Your IT services provider here on the Kāpiti Coast, offering fast response on site IT support and projects for residential and small businesses. No job is too big or small. We come to you, book in real time and secure your spot.
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Owned & Operated By Kapiti IT Limited - C/N: 8187344
Available In: Waikanae | Paraparaumu | Otaihanga | Paekakariki | Raumati | Te Horo | Otaki | Manakau | Ohau | Levin