BOOK AN IT EXPERT

Simple pricing without hidden fees or charges.


Best Value

Residential

$115

Per hour. Minimum 1 hour*.

Fast response
Pre-call or email
Expert IT engineer
Includes travel surcharge
*15 minute, fast fix fee

Service area is Paekakariki to Te Horo

Business (+GST)

$125

Per hour. Minimum 1 hour*.

Fastest response
Business capable expert
Senior engineers
Includes travel surcharge
*15 minute, fast fix fee

Service area is Paekakariki to Te Horo

*15 minute fast fix fee: If we arrive and fix your issue within 15 minutes, you'll only pay a $82.50(including GST) callout fee (or $102.50+gst for business). Any travel, after-hours, same day or weekend callout fees will also apply. 

Expected commit time: Most jobs are next day unless we can fit you in same day - call early in the morning. If it's an emergency and can't wait, our office staff can attend your site as soon as possible for a 100% surcharge (i.e. double usual rates). 

Business hours: Our standard hours are Monday to Friday 8am to 8pm. We have more availability in the afternoons and evenings. 

Saturday & Sunday: We are available on both days subject to availability for an extra $50 on the first hour. 

After-hours (8pm-8am): A 100% surcharge applies for after-hours and public holidays. i.e. double usual hourly rate.  

Long distance travel surcharge: Kapiti Coast is free of charge. Outside Paekakariki to Te Horo there are surcharges due to distance/petrol/time. We may need to visit on certain days to accommodate you. 

Current long distance surcharges as below:

  • Otaki, Pukerua & Manakau +$25
  • Porirua & Wellington +$45
  • Ohau & Levin +$65.

Choose your own timeslot.

There's no need to call or take a whole day off work for a 1 hour visit. Using our online booking tool you'll be able to choose your own time slot and book in real time. 

BOOK CALLOUT

Please read to ensure you're aware of callout cost.

NORMAL BUSINESS HOURS: Please read our list of IT services we can and cannot help with. Most our cannot's are around custom built gaming PCs or hardware faults. As a mobile IT business we have limited resources for major faults, equipment failures. We recommend taking your device to a PC repair store or seek retailer advise. Most other IT techs will ask to take your away after spending an hour or two on site - we don't offer this. 

Call Us: 027 959 4444

Email: support@itnerds.nz

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